| | 6 HOSPITALITY BUSINESS REVIEWJANUARY - FEBRUARY 2026 JANUARY - FEBRUARY 2026, Volume 06, Issue 01 (ISSN 2837-1615)ValleyMedia, Inc. To subscribe to Hospitality Business ReviewVisit www.hospitalitybusinessreview.comManaging EditorJudy ChristinEditorial StaffEmail: Alex D'SouzaJoe PattrickVisualizerssales@hospitalitybusinessreview.comeditor@hospitalitybusinessreview.commarketing@hospitalitybusinessreview.comEditorialJudy ChristinManaging Editoreditor@hospitalitybusinessreview.comToday's experience economy is no longer made of standalone moments but of orchestrated journeys. As expectations rise across guest segments, the convergence of travel concierge solutions, event catering services, incentive travel programs, hospitality staffing and hotel mattress manufacturers is redefining how organizations engage and reward guests.Corporate and leisure travel concierge services are becoming essential experience enablers, changing the face of business travel and vacations with digital platforms that unify itinerary planning, on-ground support and lifestyle services. In parallel, leading event catering providers are delivering bespoke menus, ensuring culinary experiences align with event purpose and guest expectations. Travel incentive programs are also gaining importance, as organizations seek more meaningful ways to motivate performance and build loyalty with curated experience-led incentives.Behind these front-facing experiences, hospitality staffing agencies are maintaining service consistency and quality by providing trained talent across hotels, events and travel operations. Equally vital are innovations from hotel mattresses manufacturers that are transforming in-room comfort into a competitive differentiator with advanced sleep technologies, ergonomic design and sustainable materials.This edition of Hospitality Business Review sheds light on the leaders transforming the modern experience economy. It features Tempur Sealy Hospitality, a global leader in sleep solutions for hotels and resorts. It combines advanced material science and deep insight into guest expectations to deliver durable mattresses that enhance brand identity and elevate guest satisfaction.The spotlight is also on the thought leaders shaping the industry, such as Melissa Radovich, VP of marketing at Landry's. She explains how successful hospitality marketing blends data-driven insights, creative storytelling and technology to deliver distinctive brand experiences and lasting guest loyalty. James Griffo, director of food and beverage at Hollywood Park Casino, discusses how casino hospitality leaders can sustain profitability and guest satisfaction by simplifying menus, leveraging AI and embracing social media trends. We hope this edition gives you key insights into the maturing experience economy, where leaders are turning each guest interaction into meaningful engagement.Let us know your thoughts!Where Hospitality, Personalization and Leisure ConvergeCopyright © 2026 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.Julia ThomasMatthew JacobRichard TaylorVictor MorrisDisclaimer: *Some of the Insights are based on our interviews with CIOs and CXOsKevin ParkerAndrew Morris
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