| | 5HOSPITALITY BUSINESS REVIEWJULY - AUGUST 2025CXO INSIGHTSCXO INSIGHTSTRAVEL INSURANCE SERVICES PROVIDERSMART HOSPITALITY SOLUTIONS PROVIDER IN EUROPEPoonam Chauhan, Head of Technology Operations, Moto HospitalityCareer in IT Senior Leadership22Alberto Corredera González, Director of IT, Room Mate HotelsNavigating the Complexities of Process Automation in Hospitality30John Hollywood MIH, Head of Learning & Development, Iconic Luxury HotelsChallenges in Online Training for the Hospitality Industry24Kevin Vassout, Executive Director- Strategy, Sustainability, Transformation and New Countries - Procurement Europe North Africa, AccorTech-Driven Hospitality: Innovation Meets Sustainability32David Mendes, Director of Technology and Digital Transformation, Pestana Hotel GroupInnovating the Hospitality Industry through Digitalisation27Michael Wierling, Director of HR, IHG Hotels & Resorts [LON:IHG]Building Careers, Not Just Jobs in the Travel Industry34Anna Davies, Head of Marketing and Communications, Thomas FrankSocial Media as an Effective Marketing Strategy36Mads Fischer, Managing DirectorKay Artus, Managing DirectorRok Kokalj,CEOEuro-CenterNevron2026Massimo Bottacin, Chief People Officer, Bauli GroupHospitality and Flexibility: Be Bauli, the Phygital Onboarding of the Bauli Group14Stefanie Rothkirch, Senior Manager of Strategic Procurement Travel, Lufthansa GroupNavigating the Skies and Strategies16Lucia Raru, Head of Recruitment, Caprice Holdings LtdNavigating Hospitality Recruitment: Trends, Challenges, and Strategies18
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