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Hospitality Business Review: Specials Magazine
Perfectly brewed coffee, with its captivating aroma and invigorating flavor, remains in a league of its own. To cater to the growing demand for a remarkable coffee experience, cafés, catering services and workspaces look for solutions that consistently deliver top-quality beverages, even during the busiest periods. With Rex-Royal, every cup is a promise fulfilled. Its range of high-quality, fully automatic coffee machines is an ideal choice for hospitality businesses looking to accelerate workflows. Curated specifically for professional applications, the machines deliver efficiency without compromising quality, enabling businesses to maintain customer satisfaction, even during staff changes or peak hours. “By providing tools that elevate the coffee experience, we enable our clients to build customer loyalty, strengthen their brand and grow their business,” says Philipp Zindel, head of sales & marketing and executive board member. Rex-Royal’s success is rooted in Swiss craftsmanship and engineering excellence. Proudly ‘Made in Switzerland,’ each coffee machine exemplifies reliability and superior performance. Equipped with cutting-edge technology, including intuitive interfaces and advanced brewing systems, these machines deliver faultless results every time.
Streamlined Operations
The perfect sync in kitchens tied up with orders and clock speed transactions at drive-thrus are no longer luxuries of the modern hospitality industry but expectations. For over half a century, PAR Technology Corporation (NYSE: PAR) has been at the wheel of these transformative experiences, bringing futuristic products that allow hospitality operators to better manage capital, people and guest service. Numerous terms are used to describe this ICT leader— customer-centric, forward-thinking and above all, an impeccable innovator. From being a provider of computerbased systems for retail and restaurant establishments, the company has grown, blending cutting-edge technologies with a deep industry proficiency to redefine how businesses operate. Whether managing inventory or optimizing guest engagement, its solutions, like PAR Data Central and PAR Punchh, fill every conceivable gap in the foodservice space. “We’re focused on helping restaurants not just survive but thrive in the digital era. Right now, that means delivering moments of surprise and delight to our customers while staying open to innovative ideas for the future,” says Savneet Singh, CEO and president.
Innovative Guest Experience
Technology providers transform how accommodation providers and guests interact. They offer multi-device platforms that empower hospitality businesses to exceed travellers’ expectations and maintain a competitive edge in the dynamic landscape. Among these providers, Nevron stands out by offering innovative digital solutions that engage guests and drive revenue growth. Empowering Hospitality Businesses to Embrace Growth Nevron is a leading developer in converged guest experience platforms, specialising in guest-centric infotainment and other digital interaction solutions. Their solutions streamline operations, cut costs, and enable real-time data analytics, boosting guest satisfaction and driving higher rates. This results in improved financial and brand recognition outcomes. At Nevron, blending heartfelt hospitality with innovative digital products is at the core of their mission. Their approach ensures that every guest feels valued and cared for, setting them apart in the industry. The company offers a complete ecosystem and digital transformation tools that enhance guest experiences and improve operational efficiency while driving revenue growth. Its integrated approach enables seamless digital interactions between accommodation providers and guests through various devices, including TVs, mobile phones, tablets, digital signage displays, and other interactive devices.
Digital Marketing For Hotels
A few years ago, hotel sales were usually done through third-party platforms and were not generated directly from their website. This trend has changed, and guests now choose to interact with hotels first-hand. Stakeholders now need to work towards better digital representation of hotels and the user experience to boost sales and increase market shares. Social media platforms also play a big role in hotels advertising themselves to reach a wider audience. A suitable partner who can get hotels up to speed with modern tools to improve their websites and increase their outreach through various channels is openROOM. It has assisted numerous hotels in successfully establishing themselves in the global hospitality market. An expert in revenue management, web design, digital marketing, and technology, openROOM provides tailored solutions to hotels as it understands each client’s needs. The company’s services include image websites, a booking engine, email marketing, branding campaigns, retargeting, metasearch campaigns, blog implementation, and more.
CXO INSIGHTS
The Power of Hospitable Hospitality
Victoria DelVecchio, Hotel General Manager at CitizenM Hotels
Evolution in the Food and Beverage Market
Diane Corcoran, Beverage Director, Lettuce Entertain You Restaurants
Boosting Franchise Growth with Resilient Strategies
Martin Dluhos, Global Director of Franchise Development, Le Pain Quotidien
Real Estate Evolved: Trust, Tech and Sustainability
Vezhdi Aptikadir, Country Property and Real Estate Manager, AmRest
Elevating the Brew: Transforming Coffee Culture in Hotels
Georgios Chatzianastasiou, Head of coffee, Gleneagles
IN FOCUS
Custom Coffee Solutions for Personalised Guest Experiences
Coffee has become a cornerstone of daily life, and for hotel guests, enjoying the perfect cup can significantly enhance their overall experience.
How Automatic Coffee Machines Are Brewing a Perfect Future
Imagine the perfect balance of aroma, richness and flavor, replicated flawlessly with every brew. For true coffee connoisseurs, this is the holy grail, often elusive when relying on traditional methods.
EDITORIAL
Unlocking Smarter Coffee Making Experiences
The automatic coffee machine industry is steaming ahead, fueled by innovation, convenience, and the global love for premium coffee experiences. Valued at approximately $7 billion in 2023, the market is brewing strong growth, with projections reaching nearly $10 billion by 2030. This upward trend is driven by increasing demand from offices, cafés, and co-working spaces that prioritize efficiency without compromising quality. Key technology trends shaping the industry include smart coffee machines with IoT capabilities. These advancements are redefining the coffee experience, offering app-based controls, customizable brews, and predictive maintenance alerts. AI is also making its mark, enabling machines to learn user preferences and optimize energy consumption. For B2B buyers, these advancements translate to operational efficiency, reduced downtime, and elevated customer satisfaction. Sustainability is another significant driver. With businesses focusing on ESG goals, manufacturers are innovating around energy-efficient designs and integrating recyclable materials. Refillable capsules and low-waste brewing systems are gaining traction and appealing to environmentally conscious enterprises. Looking ahead, the automatic coffee machine industry is poised to further integrate with workplace ecosystems. Imagine machines that sync with employee calendars to prepare their favorite brew just before a scheduled break or leverage blockchain for traceable, ethically sourced coffee beans. This edition of Hospitality Business Review Europe presents Rex-Royal as the Automatic Coffee Machines Company of the Year in Europe 2025. The company specializes in high-quality, fully automatic coffee machines designed for professional applications. Rooted in Swiss craftsmanship, Rex-Royal focuses on efficiency, reliability, and advanced technology. With user-friendly interfaces, durable components, and low maintenance costs, it offers businesses a sustainable, cost-effective solution for exceptional coffee experiences. The issue also features thought leadership articles from industry experts. One of them, Vezhdi Aptikadir, Country Property and Real Estate Manager at AmRest, emphasizes the evolving real estate landscape, driven by AI, sustainability, and smart technologies. In addition, Victoria DelVecchio, Hotel General Manager at CitizenM Hotels, highlights the irreplaceable value of human connection in creating memorable guest experiences. She underscores the importance of putting people first, fostering internal service culture, and paying attention to details, as these are the keys to delivering true hospitality. We invite you to explore the exceptional achievements of the Hospitality landscape and join the conversation about how emerging innovations are revolutionizing the future of guest experiences.
