Kimball Hospitality stands as a distinguished leader in the hospitality furniture manufacturing industry, consistently pushing the boundaries of craftsmanship and innovation. Under the banner of “Your Design. Our Craft,” the company has built a reputation for seamlessly transforming designers’ visions into reality while ensuring that each piece withstands the rigorous demands of a hospitality environment. With over 40 years of industry expertise, Kimball Hospitality continues to deliver excellence in both custom and brand program work, cementing its role as a trusted partner for some of the world's most renowned hotel brands.
At the core of Kimball Hospitality's philosophy is a commitment to empowering designers. The company's rich heritage, coupled with its modern approach to furniture engineering, ensures that design visions are never compromised by the challenges of construction or budgetary constraints. With a vast array of manufacturing capabilities, Kimball Hospitality has positioned itself as a go-to resource for large-scale projects, meeting tight deadlines and maintaining consistent quality across the globe.
“Our unique ability to manage both scale and precision allows us to deliver on time, within budget, and to the highest standards of craftsmanship,” says Jeff Kabat, president.
As part of HNI, a $2.5 billion public company, Kimball Hospitality benefits from extraordinary financial stability. This is a key differentiator in an industry where financial backing can make or break a large project. Kimball’s strong balance sheet and global manufacturing footprint, which includes facilities in Vietnam, South China, central Mexico, Indiana, and Kentucky, allow it to maintain competitive pricing while delivering high-quality products. Each facility is strategically designed to specialize in different types of production, from repetitive unit manufacturing to intricate designs incorporating materials such as veneers and stone.
The company's ability to compete across the entire supply chain—from mid-market hotels to luxury properties—sets it apart from smaller, local manufacturers. While smaller operations often dominate the lower end of the market, Kimball Hospitality’s deep expertise and global reach enable it to deliver unparalleled quality to clients at every level. This flexibility and scalability make the company an invaluable partner, whether the project involves crafting bespoke furniture for a boutique hotel or rolling out large-scale brand programs for a global chain.
Addressing Industry Challenges with Strategic Solutions
Kimball Hospitality's success is rooted in its ability to address the evolving challenges faced by its clients in the hospitality furniture manufacturing space. To meet these challenges, Kimball Hospitality employs a proactive approach, maintaining open lines of communication with clients and keeping them informed throughout the project lifecycle. This transparency allows clients to stay updated on both their projects and broader industry developments.
Our unique ability to manage both scale and precision allows us to deliver on time, within budget, and to the highest standards of craftsmanship
Kimball Hospitality’s global production capabilities further enhance its ability to provide solutions that meet client needs. By leveraging its extensive supply chain and multiple production facilities, the company can offer a range of alternatives— whether in materials, finishes, or production techniques— without compromising the original design vision. Its state-ofthe- art track and trace technology provides real-time updates and complete transparency throughout the shipping process. This capability enhances accountability and allows Kimball Hospitality to address potential issues proactively, ensuring timely and accurate delivery of products. The flexibility afforded by this robust network ensures that clients can rely on Kimball Hospitality to deliver, even in the face of global supply chain disruptions or shifting market demands.
A Comprehensive Service Package Like No Other
Kimball Hospitality sets itself apart from competitors through a comprehensive service package that leaves nothing to chance. This includes logistics expertise that optimizes lead times and ensures on-time delivery, advanced construction methods that guarantee durability, and a meticulous quality control process. The company employs a dedicated in-house team to conduct 100 percent inspections at its factories, a rarity in the industry where many manufacturers rely on outsourced teams. This ensures that each piece of furniture meets the company’s stringent quality standards before reaching the client.
Furthermore, the company’s commitment to sustainability is another key component of its service offering. With industry-leading MindClick ratings, Kimball Hospitality demonstrates its dedication to eco-friendly manufacturing processes and responsible sourcing, helping its clients meet sustainability goals without compromising quality or design.
Bringing Design Visions to Life
Kimball Hospitality's dedication to collaboration sets it apart in the competitive world of hospitality furniture manufacturing. It works closely with leading design firms to ensure that creative visions are fully realized, from initial concept through to final installation. Kimball’s approach goes beyond manufacturing; it’s about partnership. The company’s team is involved at every stage, providing not only technical expertise but also logistical support to ensure smooth project execution.
One example of this collaborative approach can be seen in Kimball Hospitality's use of advanced tools like 3D interactive drawings and consultative prototyping. These innovations allow clients to visualize designs clearly, make real-time adjustments, and streamline decision-making, ultimately resulting in faster project turnaround and fewer errors. The company also places great emphasis on its field service team, which is locally based and fully dedicated to ensuring the success of every project.
As Kimball Hospitality looks to the future, the company is focused on deepening its connections with clients and further enhancing its operations to better serve them. This includes expanding the customer-facing team, improving systems and infrastructure, and leveraging the extensive resources of parent company HNI to offer even greater value to clients. By enhancing its regional warehousing and distribution capabilities, the company is poised to further optimize lead times and improve customer satisfaction.
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