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Hospitality Business Review | Friday, November 11, 2022
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From the comfort of smartphones, managing everything from hotel registration to meal ordering is easy under technological progression.
FREMONT, CA: Guests are accountable for their health, and hotels react by delivering well-equipped exercise centers, pools, and spas. Travelers are growing, requiring innovative wellness possibilities. Apart from healthy food choices, appearing trends have stimulated lighting, air purification, in-room fitness equipment, yoga spaces, and vitamin-infused shower water. Decreased density, more sanitation stations, and pre-packaged meals could become the norm. Hospitality is the more significant concern, as guests unhappy with the services are prone to display frustration by providing adverse feedback that can inhibit the hotel's reputation.
The necessity for a stable technology
Connectivity between platforms and devices is turning more and more critical. Multiple hotel chains currently present smartphone check-in also digital concierge services. Guests are provided with high-tech cards that notice their existence and unlock the door before they even get there. Today, everything is smart: Smart rooms, smart badges, and smartphones. And are all connected to sharing data and make it simpler than ever to obtain what you require when you want it.
Sustainability standard
As property holders and hoteliers concentrate on renewable energy resources and water constraints, eco-friendly routines turn the standard. Several hotels are upgrading systems and establishing solar panels so that when guests depart their rooms, the air conditioners and lights turn out automatically. It aids in saving energy and also protects the guidelines that are enforced.
Advancement of a destination
Because of social media video content, hotels are becoming more intricate in destination and self-promotion. Several websites feature pictures and tweets from guests, and some even utilize the content in advertising campaigns. Influencers are hastening to tell for their communities, help with risk management planning, and source for sustainable and exhilarating event choices. They are now working as a strategic advisor.
Troubleshooting in real-time
If a hotel visitor is unsatisfied, they can promptly file a complaint on the hotel's website or the social media platform. Hoteliers must be competent to respond fast. Appealing to consumers and reacting to their demands in these public forums supports the maintenance of excellent guest relations and produce future bookings. Meeting designers are being forced to become social media influencers or hire one.
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