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Hospitality Business Review | Tuesday, January 16, 2024
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This article entails the significance of marketing in the tourism industry, the role of building country brands in the success of the tourism industry and the ROI it can bring about.
Fremont, CA: Marketing strategies employed by businesses within the tourism industry are collectively referred to as tourism marketing. For instance, hotels and other lodging options, airlines, vehicle rental companies, dining establishments, entertainment venues, travel agencies, and tour companies are all included in this.
Tourism marketing aims to promote the business, set it apart from competitors, draw in clients, and raise brand awareness, much like any other marketing initiative. The advertising avenues, such as internet-based platforms including social media, affiliate marketing, search engine optimization, etc and conventional media platforms, such as TV, radio, billboards, and printed ads, are used. Hence, the marketing mix—which consists of product, pricing, promotion, and place—sets the tourist business apart from other industries.
The Impact of Brand Building on the Tourism Sector as a Whole
Marketing for tourism is not limited to businesses and companies in the sector. States compete with one another to receive the most significant proportion of foreign visitors. They use marketing for tourism to establish a "country brand." The intangible qualities and connotations that people associate with a nation's name constitute its brand. Paris is a city of nightlife, light, entertainment, and fashion. Thailand is renowned for its idyllic islands, which are the perfect honeymoon destination. Italy is famous for its exquisite food and rich artistic heritage. The United States is known for its dreamy lifestyle of Hollywood with Vegas and New York, and the list goes on.
Every city, and occasionally every county, has a "brand story." People are inspired to add these nations to their bucket lists by these stories. That must mean that more travelers will select one country over the other. It goes without saying that creating a national brand involves the collaboration of numerous organizations and financial support from governments. This begins with the media, which shapes the nation's image for prospective tourists, down to the minor aspects that travelers encounter while there.
The Return on Investment (ROI) of Country Brands
A prosperous country brand can attract a sizable number of devoted fans, just like any other kind of brand. Naturally, the quantity of tourists is a clear sign of a robust national brand. The countries with the most tourists worldwide are France, Spain, and the United States. Thailand is ranked eighth, whereas Italy is ranked sixth. The USA earns the most money overall from tourism. Spain earns the second-highest amount of money worldwide from tourism.
France ranks third in terms of revenue from tourism. The top ten nations all stick to their promises and game plans. They obtain the most significant portion of the income from tourism worldwide in this way.
The specifics are what really matter, even with these figures. An accurate and dependable measure of a country brand's performance is loyalty. In other industries, the practice of a consumer continuing to purchase a product is known as retention. A company has undoubtedly delivered on its promise if a visitor expresses a desire to return to the same nation. Word-of-mouth marketing is yet another successful component.
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