Thank you for Subscribing to Hospitality Business Review Weekly Brief
Thank you for Subscribing to Hospitality Business Review Weekly Brief
By
Hospitality Business Review | Saturday, November 18, 2023
Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.
Today's hotel PMS technology has advanced beyond the front desk. Hoteliers leverage the hotel PMS for critical business operations to ensure positive customer satisfaction.
Fremont, CA: Hotel property management systems (PMS) regulate every phase of hotel company operations, including providing first-rate guest experiences. A hotel PMS has traditionally been referred to as software that enables a hotel or a chain of hotels to administer front-office functions like making reservations, managing guest check-in and checkout times, allocating rooms, setting room fees, and billing. Time-consuming, paper-intensive procedures were replaced with a hotel PMS. Today's hotel PMS technology has advanced beyond the front desk. Hoteliers leverage the hotel PMS for critical business operations to ensure positive customer satisfaction.
Benefits of cloud-based hotel property management system:
Easy Check-in/Checkout
By implementing a mobile-friendly cloud-based hotel PMS, you can serve your customers wherever they are. Allow remote work for your front-desk employees so they can book reservations, allocate rooms, authorize guest services, and checkout clients from any location with an internet connection.
Mobile Housekeeping
The system enables immediate notifications on housekeeping mobile devices as soon as clients checkout, clearing rooms for cleaning and boosting productivity. This also increases room management flexibility and quickness of response to room service requests. Hotel PMS helps determine and supervise room maintenance requirements to keep rooms hygienic and in optimal condition.
Integrated Hotel Back-Office Systems
To connect operational and financial processes, use pre-built interfaces to payment gateways, apps used in the hotel sector, accounts payable, accounts receivable, and property infrastructure, and integrate commission handling and charges receivable. For quicker, more precise billing, ensure legitimate guest folios.
Effective Hotel Distribution
Real-time rate and availability control across distribution channels will increase hotel occupancy and ADR. Boost revenues using the brand website's direct booking channels.
Guest Data
Utilize reporting and analytics to centralize and protect client data and enhance guest profiles' precision and quality. Recognize your customers' purchasing patterns to provide more specialized bundles and services. Ensure adherence to local, national, and international data compliance regulations.
I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info