Hospitality Business Review: Specials Magazine

For more than a quarter of a century, Euro Consulting Hôtellerie has built a reputation as one of Europe’s most trusted recruitment and consulting partners in the hospitality sector. The company was founded in 1998 by restaurant consultant Christophe Gonzalez, whose reputation as a trusted advisor to chefs and hotel brands made him a leading figure in hospitality recruitment. The company emerged during a period of rapid growth in hotels and restaurants across Europe. Christophe recognized that hospitality businesses required dedicated support in talent acquisition and positioned himself at the intersection of human connection and business strategy. His ability to earn the trust of celebrated chefs and prestigious hotel brands laid the foundation for a company that has become an institution in hotel recruiting and consulting. Over the years, Euro Consulting Hôtellerie has grown into more than a recruitment agency. Today, it is a consulting partner dedicated to solving some of the most pressing challenges hotels and restaurants face in hiring, training, and retaining talent. To achieve this, the company streamlines recruitment processes with an emphasis on quality over quantity under the leadership of managing director Pierre-François Grel, alongside Gonzalez and Marjorie. Human resources directors, often overwhelmed by hundreds of résumés, turn to Euro Consulting Hôtellerie for carefully vetted candidates who align perfectly with their needs. This attention to detail ensures that only profiles meeting every requirement of a role are presented to clients. Its services span recruitment, training, and consulting, tailored to the unique requirements of hospitality businesses ranging from boutique hotels to fine dining establishments and luxury resorts. This adaptability stems from the company’s philosophy that reading a résumé is not enough; what truly distinguishes Euro Consulting Hôtellerie is its practice of headhunting as a deeper, more human process. Rather than simply cataloging a candidate’s career path, the firm works to understand both professional trajectories and personal aspirations, aligning them with the strategic objectives of clients. Because of the deep relationships it nurtures, Euro Consulting Hôtellerie often places candidates quickly, matching them with opportunities that fit not only their skills but also their ambitions.

The hospitality industry is evolving rapidly, and in such a dynamic climate, the right advisor can turn complexity into opportunity. Milan-based Novenero, founded in 2012, is a boutique advisory firm specialising in hospitality real estate. It provides hospitality transaction and debt capital advisory, combining strong financial expertise with a pragmatic, hands-on approach. The firm’s work spans the full investment cycle, from core to opportunistic strategies, supporting private and institutional investors, developers, and hotel operators with everything from sourcing and structuring to due diligence, closing, and ongoing asset management. Managing Partner Andrea Ivancevich brings more than twenty years of experience in corporate finance, asset management, and investment banking. His background in multinational consulting and significant financial institutions shaped Novenero’s model: operational, flexible, and focused entirely on client outcomes. Unlike advisors who rely on pre-packaged strategies, the firm provides bespoke solutions grounded in market realities. “Our strength lies in being reliable, fast, and able to speak the same language as both institutional investors and entrepreneurial families,” Ivancevich explains. “We design outcomes that are tailor-made, never off-the-shelf.” This approach has proven particularly effective in Italy, where cultural nuance, regulation, and economic factors require precision and agility. Navigating Challenges in Hospitality Investment Italy’s hospitality sector, one of the country’s key economic engines, is facing growing complexity. Geopolitical instability, inflation, and rising construction costs directly affect investment returns. Within the industry, workforce shortages remain a critical challenge, while training programs must continually adapt to evolving guest expectations. Sustainability has also become a strategic priority for compliance and to attract a guest base increasingly attuned to ecological values. At the same time, travellers expect seamless digital integration, efficient communication, and personalisation. Big data and artificial intelligence now enable hotels to anticipate guest preferences, making technology and service innovation indispensable..